From Kickoff to Go-Live—Made Simple
EZTRAK is built for fast rollouts with high adoption and customer satisfaction.
Here’s how we get your team up and running—without disruption.
Our 5-Step Process
Fully compatible with SAP, P6, and other core systems.
Stakeholder Interviews
What We Do:
We sit down with your planners, buyers, schedulers and leadership to understand your current workflow, pain points, and goals.
Why It Matters:
Tailors the system to your refinery—not a generic process. It ensures we solve your real-world issues from day one.
Gap Analysis & Data Import
What We Do:
We compare your current tools, spreadsheets, and processes against best practices and EZTRAK’s capabilities. We also gather and import your existing data.
Why It Matters:
We close gaps in planning, materials, cost tracking, and visibility—fast. No lost data. No extra burden on your team.
Configuration & Training
What We Do:
We configure EZTRAK to match your plant’s structure, terminology, and workflows. Then we train your teams - hands-on, in plain English.
Why It Matters:
No steep learning curve. Most users are proficient in minutes. Our goal: everyone uses the system, not just a few power users.
Go-Live with Full Support
What We Do:
We support your team throughout your first event or deployment—on-site or remote. You’ll get real-time help, walkthroughs, and adjustments.
Why It Matters:
You’ll hit the ground running, confident and covered. No downtime. No surprises. We’re in it with you.
Post-Go-Live Support
What We Do:
After rollout, we stay engaged—resolving issues, adding features, and helping you optimize. Quarterly check-ins included.
Why It Matters:
Turnarounds never stop evolving, and neither do we. We’re your long-term partner—not just your software vendor.
Onboarding Process
Start Onboarding Process
EZTRAK’s Site Onboarding Process helps oil refineries go live quickly with full operational visibility.
We map your workflows, configure the system to fit your site, train your team, and launch with minimal disruption—so leadership gets real-time control from day one.
Step 01
Process Mapping
Send us your work scope and work package access.
Step 02
System Configuration
Seamless integration with your current process.
Step 03
Training
Hands-on training tailored to your familiar methods.
Step 04
Go-Live
Rapid, one-day launch for minimal disruption.
Step 05
Ongoing Support
Continuous assistance to ensure smooth operations.
Onboarding Process
Start Onboarding Process
Process Mapping
Send us your work scope and work package access.
System Configuration
Seamless integration with your current process.
Training
Hands-on training tailored to your familiar methods.
Go-Live
Rapid, one-day launch for minimal disruption.
Ongoing Support
Continuous assistance to ensure smooth operations.
Don’t Take Our Word for It
“We were trying to fit a square peg into a round hole—off-the-shelf solutions forced us to abandon decades of proven refinery practices.” – PBF Contract Planner, regarding Torrance Refinery’s challenges with other platforms
“EZTRAK transformed our turnaround management—preserving proven refinery practices while unlocking insights and efficiencies we never had before.” – PBF Contract Planner following 2024 Turnaround.
