Privacy Policy

EZTRAK Software respects your privacy and is committed to protecting the information you provide when you visit www.eztraksoftware.com. This Privacy Policy explains how we collect, use, disclose and protect information obtained through the website and related communications. By using this website, submitting information through any form on the website or otherwise interacting with us through the website, you agree to the practices described in this Privacy Policy.

We may collect personal information that you voluntarily provide when you contact us, request a demo, download a whitepaper, complete a form, communicate with us by email or otherwise interact with the website. This information may include your name, company name, job title, email address, phone number and any other information you choose to provide in your message or submission. We may also collect business-related information you provide in connection with your interest in our software or services.

We may automatically collect certain technical and usage information when you access or use the website. This may include your IP address, browser type, device type, operating system, referring website, pages viewed, dates and times of access and general information about how you interact with the website. We may collect this information through server logs, cookies, pixels, analytics tools and similar technologies used to help us understand website traffic, improve website performance and evaluate the effectiveness of our marketing efforts.

We use the information we collect to operate, maintain and improve the website, respond to inquiries, schedule and provide product demonstrations, deliver requested whitepapers or other materials, communicate with you about our software and services, understand how visitors use the website, improve user experience, protect the security and integrity of the website and our business and comply with legal obligations. We may also use your information to send you marketing or promotional communications related to our products and services where permitted by law. You may opt out of promotional emails at any time by using the unsubscribe link in the message or by contacting us directly.

We may use cookies and similar technologies to enhance website functionality, remember preferences, analyze traffic and improve the website. These technologies may collect information about your browsing activity over time and across different websites or online services. Most web browsers allow you to control cookies through browser settings. If you disable cookies, some parts of the website may not function properly.

We may share information with service providers, vendors and contractors that perform services on our behalf, such as website hosting, analytics, customer relationship management, scheduling tools, communications platforms, marketing support and information technology services. These parties may access information only as needed to perform services for us and are expected to use it only for that purpose. We may also disclose information if required to do so by law, legal process or governmental request, to enforce our rights, protect our property or safety, investigate fraud or security issues or in connection with a business transaction such as a merger, acquisition, restructuring or sale of assets.

We do not sell personal information to third parties for money. We do not knowingly collect personal information from children under the age of 13 and this website is not directed to children. If we learn that personal information of a child under 13 has been submitted through the website, we will take reasonable steps to delete it.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, provide requested information, comply with legal obligations, resolve disputes and enforce our agreements. The length of retention may vary depending on the nature of the information and the reason it was collected.

We take reasonable administrative, technical and physical safeguards designed to protect personal information from unauthorized access, use, alteration or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure and we cannot guarantee absolute security.

This website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of third-party websites and encourage you to review their privacy policies before providing information to them.

If you are a California resident, you may have certain rights under applicable California privacy laws, subject to any legal exemptions and limitations. These rights may include the right to request access to personal information we have collected about you, request deletion of personal information, request correction of inaccurate personal information and request information about how your personal information is used or disclosed. You may also have the right not to be discriminated against for exercising applicable privacy rights. Because we do not sell personal information for money and do not share personal information for cross-context behavioral advertising as described under applicable law, we do not offer a separate opt-out for those activities at this time. To exercise applicable privacy rights, you may contact us through the website contact information and we may take reasonable steps to verify your identity before responding to your request.

If you access the website from outside the United States, you understand that your information may be transferred to, stored in and processed in the United States and other jurisdictions where our service providers operate. By using the website and submitting your information, you consent to that transfer and processing.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other business needs. When we do, we will post the updated version on this page and revise the Effective Date. Your continued use of the website after any updated Privacy Policy is posted means you accept the revised policy.

If you have questions about this Privacy Policy or about how we handle your information, please contact EZTRAK Software through the contact methods provided on www.eztraksoftware.com.