Frequently Asked Questions

Get quick answers to common questions about EZTRAK and how we support your unique needs.

Unlike other solutions, EZTRAK is built by turnaround experts for turnaround experts, offering a purpose-built, cloud-based platform that is more cost-effective and comprehensive than our competitors.

EZTRAK boosts productivity by leveraging battle-tested workflows, reducing manual processes, and providing real-time data that helps teams make better, faster decisions.

 Our platform optimizes planning, material management, and resource allocation, helping you minimize downtime and streamline operations, ultimately saving time and money.

EZTRAK is purpose-built for the oil and gas sector, with a focus on refinery turnarounds. We also work with public and private organizations, including the U.S. Department of Defense.

 While our competitors charge between $350,000 to $450,000 per year, EZTRAK is a more cost-effective and comprehensive platform tailored to the oil and gas industry. Contact us for a custom quote.

EZTRAK has over 20 years of experience in software development, with our team having more than 100 combined years of refinery and oil & gas expertise.

Our size is our strength. As a small, nimble company, we offer personalized, all-hands-on-deck service for every client, ensuring rapid response times, tailored solutions, and unmatched attention to detail.

Yes, EZTRAK is highly scalable and designed to handle the needs of large organizations, from small refineries to global operations, with the ability to support complex turnaround projects.

We pride ourselves on fast and efficient onboarding, typically getting new customers up and running in less than 90 days from consultation to go-live.

We provide hands-on training sessions led by your dedicated onboarding manager, ensuring your team is fully equipped to use EZTRAK efficiently from day one.

Our team manages the entire data migration process, ensuring all your existing data is securely transferred into EZTRAK, with no downtime or data loss during setup.

Yes, EZTRAK integrates seamlessly with your entire turnaround ecosystem, including SAP, Microsoft SharePoint, Oracle Primavera, Autodesk BIM 360, and more.

What kind of support does EZTRAK offer post-implementation?
Answer: We assign a dedicated onboarding manager who supports you throughout the implementation process, provides training, and offers ongoing technical and customer support to ensure 100% adoption.

EZTRAK is hosted on AWS, providing the highest levels of cloud security, including encryption, regular audits, and compliance with strict industry standards.

Yes, EZTRAK is built with the most robust security measures and is hosted on AWS, ensuring your data is protected with top-tier, industry-certified security standards.

Absolutely. EZTRAK adheres to strict regulatory requirements, ensuring compliance with both federal regulations and industry-specific standards, particularly in highly-targeted industries like oil and gas.

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